FAQ

1

Where do you ship?

2

Payment

& Shipping Info

Holiday Shipping

WE SHIP WORLDWIDE! ​If you have any problems completing an order online please contact us.  PLEASE NOTE: International orders sometimes require customs or duties owed.  It all depends on your local laws.  We are not responsible for those extra fees. Any merchandise that is returned to us will be refunded however, shipping fees cannot be refunded.  Please make sure your address is correct.

 

 

 

We accept all major credit cards / Debit Cards and Paypal. Orders are processed using Paypal's secure order processing.   Orders are shipped within 48 hours of payment receipt. We ship using USPS unless otherwise noted.

Even though we follow USPS guidelines, holiday shipping is only guaranteed when using Priority Mail. We suggest upgrading to Priority Mail if you live in a non-metropolitan or rural area.

3

Secure ordering

 

We use SSL certificates and a PCI compliant gateway for our electronic commerce transactions. For more information on the technology used in this website, please visit our privacy page. If you prefer not to place your order through our website, please feel free to call us at 866.380.3636, and we will be happy to process your order over the phone.

4

Returns

Refunds

If you're not happy with your purchase and have not worn, washed or damaged the apparel item or piece of merchandise, just contact us within 28 days of purchase and we'll exchange it or give you a refund, minus your original shipping.  Additionally, there is a return / exchange information sheet that was shipped in the order packaging. Please ship returns and exchanges to:

                                                                 

Merch HQ

Attn. Returns

23371 Mulholland Drive #170

Woodland Hills, CA 91364

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